BALLESTEROS, M. A. .; ANAYA, E. O. .; ZÁRATE, S. C. .; TORIBIO, W. M. . Influence of Negative Experience on Brand Hatred Perceived by Users of Telecommunications Services in Lambayeque . Migration Letters, London, UK, v. 21, n. S2, p. 218–232, 2024. Disponível em: https://migrationletters.com/index.php/ml/article/view/6494. Acesso em: 23 nov. 2024.