Caring Efficacy: Nurses’ Perceptions And Relationships With Work-Related Factors

Abstract

Background and Aim: Caring nursing practice is integral to service quality. Assessing nurses' perceived caring efficacy is crucial for enhancing outcomes and strategies. This study aimed to analyze: (1) levels of caring efficacy, (2) differences in caring efficacy related to positive and negative work attitudes, and (3) individual and organizational predictors of perceived caring efficacy.

Methods: A sample of 200 nurses from a University Hospital in participated, completing a self-reported questionnaire. T-tests assessed differences in caring efficacy levels related to outcome variables, while regression analysis explored the relationship between work factors and perceived caring efficacy.

Results: Most participants reported high confidence in caring (55%) and low doubts and concerns (72.9%). Nurses with low doubts and concerns experien[1]ced lower emotional exhaustion and higher job satisfaction. Emotional dissonance significantly predicted doubts and concerns and confidence in caring. Supervisor support negatively correlated with emotional dissonance, indirectly influencing confidence in caring.

Conclusions: Education and training interventions should target reducing doubts and concerns in caring and enhancing emotional management skills. Supportive work environments that value caring can mitigate emotional dissonance and boost caring self-efficacy.