“Comparative Study Of Employee Work Performance In Pre And Post Covid-19 In Banking Sector Of Pakistan: The Moderating Role Of Organizational Support”

Abstract

The background of banking sector during Covid-19, it has been highlighted by many scholars that the banking sector credits were adversely influenced by the economic downturn because of Covid-19. Moreover, the Covid-19 accelerated spread and scope put a strain on leadership and human resource teams at organizations, as it have been noted that employees have expressed issues with working remotely and performing pre and post Covid-19. However, these studies did not covered the influence of pre and post Covid-19 affecting employee work performance with the moderating role of organizational support. Additionally, these studies lag in covering the respective concern with regard to banking sector of Pakistan. However, these studies did not covered the influence of pre and post Covid-19 crisis affecting employee work performance with the moderating role of organizational support particularly for banking sectors. Thereby, this paper intends discuss the influence of the “pre and post Covid-19 on employees work performance in banking sector of Pakistan” with a moderating role of organizational support by preferring quantitative research approach. Under the lens of quantitative research method, top-level managers, HR managers, and employees will be recruited as a sample through random sampling and questionnaire as a research instrument will be incorporated to gather data. The findings revealed significant effects of “Covid-19 on work performance, and organizational support was found to moderate this relationship”. These results underscore the importance [1]of fostering a supportive work environment to enhance employee resilience and productivity during and after disruptive events. The study contributes valuable insights for human resource management strategies in the “banking sector and highlights the significance of organizational support in navigating through challenges like the Covid-19 pandemic”.