Adapting To The Unseen: Understanding Workplace Learning Disruptions In Educational Counseling During The COVID-19

Abstract

This paper aims to comprehensively explore and analyze the experiences of educational counselors amidst workplace learning disruptions triggered by the COVID-19 pandemic. The present research unfolds the challenges, actions, and results (CAR) framework, providing a comprehensive understanding of educational counselors' responses to workplace learning disruptions. The study underlines the dimensions of technological integration, revealing how educational counselors adapted to remote counseling. Aligned with Sustainable Development Goals (SDGs), particularly SDG 4 and SDG 3, the study underscores the central role of educational counselors in fostering a resilient, inclusive, and technologically advanced educational environment. The findings contribute to the scholarly discourse on workplace learning disruptions, offering qualitative insights into the professionalization of educational counselors in the post-pandemic era. This study not only addresses critical gaps in the literature but also provides a foundation for future research and targeted interventions to enhance the adaptability and effectiveness of educational counseling in evolving educational landscapes, under the paradigm of workplace learning disruptions.