Critical Success Factors For Successful Mergers And Acquisitions Integration: An Employee’s Perspective

Abstract

The purpose of the study is to find out the critical success factors (CSFs) for successful mergers and acquisitions (M&A) integration from the employee's perspective. It provides an insight to HR professionals, policymakers, and top management on how to manage the implications of mergers and acquisitions successfully. The present study employs Mixed Methods Research (MMR) for an indepth analysis of the subject matter. This multi-strategy research paves the way to understand and validate the results. The main factors have been derived from the major works in the last decades that study the M&A performance. This includes due diligence, communication strategy, operational management, resource management, employee performance, employee involvement in decision making, vision, leadership, human resource management and training and development. The findings of the study using multi-regression analysis showed that seven of the ten variables analyzed are significant predictors of the success of mergers and acquisitions. The research paper is intended to elevate the understanding of factors leading to successful mergers and acquisitions.