Implementing Governance In Public Hospitals In The Kingdom Of Saudi Arabia During The Corona Pandemic And Its Impact On The Satisfaction Of Beneficiaries

Abstract

The present article aims to show the elements of governance and its mechanisms that were used during the period of the Coronavirus and the Corona pandemic in public hospitals in the Kingdom of Saudi Arabia in order to ensure distinguished medical care. It also aims to know the extent to which these mechanisms contributed to dealing with and addressing the Corona pandemic. Through the study, the researcher tried to focus on a set of governance tools, which were represented in communication, organization, coordination, internal arrangement, technology, professional ethics, effectiveness, efficiency, responsiveness, fairness and transparency) and then to reach the approved governance model during the Corona pandemic period. The study concluded that hospitals in the Kingdom of Saudi Arabia had applied the governance mechanisms that were identified in the study model at a very high level, and the degree of satisfaction of the beneficiaries was at a high level. The study's results also showed a weak relationship between the answers of the study sample and nationality.