Organizational Citizenship Behavior And Employees’ Engagement: Mediating Role Of Psychological Capital And Organizational Commitment

Abstract

The objective of this research was to investigate the relationship among organizational citizenship behavior (OCB), work engagement (WE), psychological capital (PC), and organizational commitment (OC). Additionally, this study examined the mediating influence of PC and OC on the link between OCB and WE. Data were collected from a total of 651 faculty members who work at private institutions in the Khyber Pakhtunkhwa, Punjab, Balochestan, and Sindh regions of Pakistan through OCB Scale (Podsakoff, MacKenzie, Moorman, & Fetter, 1990), OC Scale (Meyer, Allen, & Gellatly, 1990), WE Scale (Bakker, Demerouti, & Verbeke, 2004), and PC Scale (Luthans, Avey, Avolio, Norman, & Combs, 2006). The male participants comprised 76% o[1]f the total, and the female participants accounted for 24%. A total of 337 participants (N = 337), constituting 51.76% of the sample, were between the ages of 20 and 45. Additionally, 314 people, accounting for 48.23% of the sample, were between the ages of 46 and 60. The findings indicated that OCB is strongly and positively correlated with PC (r = .572), OC (r = .457), and WE (r = .255). The structural equation model yielded statistically significant relationships among all of the variables. Furthermore, it has been verified that both PC and OC play a partial role in mediating the association between OCB and WE among the faculty members of private sector institutions in Pakistan.