The Association between Quality of Work Life, Psycho-Social Safety Climate and Healthcare Staff Work Engagement and Organizational Commitment

Abstract

Background: Quality of work life (QWL) is critically important to ensure good health care performance and quality patient care. QWL and psychosocial safety climate (PSC) are management approach which can enhance the wellbeing, work engagement, sense of belonging and commitment to the healthcare organization. Aims: To determine the association between QWL, PSC and healthcare staff work engagement and organizational commitment; to explore relationship betw[1]een the previous four variables and personal characteristics data of staff. Methods: A descriptive correlational research design was conducted in general Medical and Surgical units in King Abdulaziz University Hospital at KSA. Subjects: the study subject consisted of (106) healthcare staff. Tools: the study data collected through self – administered questionnaire which consist of personal characteristics data, Quality of Work Life, Psycho-Social Safety Climate, Utrecht Work Engagement & Organizational Commitment Scales. Results: The highest mean scores regarding to QWL was work context, PSC was management support and commitment, organizational commitment was normative commitment, work engagement was vigor. There was a positive statistical significant difference between both psychosocial safety climate and work engagement with years of experience. Conclusions: There is positive correlation between both QWL and PSC with work engagement but not significant. While, there is negative correlation not significant with organizational commitment. Recommendations: Provide healthcare managers with training programs about improving psychological wellbeing, quality of work life and talent of management, leadership and communication skills.