Moving Together: Dynamics of Managerial Level Trust at the ABC Ministry XYZ College

Abstract

A college is a form of organization that is run by a managerial system. Cooperation from each managerial level is needed to achieve organizational goals. Trust can support that cooperation more effectively. This research uses a qualitative approach with a case study design. This research aims to determine the trust dynamics of the managerial level in the work situation at XYZ College under the Ministry of ABC. Management consists of Echelon IV as pure structural positions that do not have a particular length of service and functional officers who are given additional managerial duties according to a certain length of service. Data were analyzed by grouping the informants' responses into several themes or topics. The informants in this research were 6 people; there are trustee and trustor. The results show that integrity is the main factor in building a trust dynamic over ability and benevolence. For trustee, the formation of a trust becomes a cycle according to tenure. For the trustor, disposition is the beginning of the formation of trust. The implication is that strengthening a trustee's integrity should be considered in organizational cooperation.