The Effect Of Leadership Qualities On Organizational Commitment Among Bureaucrats; Emotional Intelligence As A Moderator

Abstract

Organizational commitment occupies a paramount position within the realm of organizational progress. The current study intended to analyze the effect of leadership qualities of bureaucrats on the organizational commitment by analyzing the moderating effect of emotional intelligence. A cross-sectional design based on survey method was induced into the study. Data were collected adopting convenience sampling from bureaucrats (n=302) serving in different administrative sectors of Pakistan. The measured instruments were three questionnaires of The Wong and Law Emotional Intelligence Scale (WLEIS), Leadership Qualities Questionnaire and Organizational Commitment Questionnaire. SPSS version 27 by applying Hayes Process Macro Model was used to analyze the data. The ultimate findings of Pearson Product Moment revealed that there is a positive significant correlation between leadership qualities, organizational commitment and emotional intelligence. The Hayes Process Macro Model unraveled the moderated effect of emotional intelligence that strengthens the congruent bond between leadership qualities and organizational commitment. By prioritizing emotional intelligence alongside leadership skills, they can foster a culture of commitment and engagement among bureaucrats.