Exploring Sustainability Decisions for Ground Operation in Indonesia Airports

Abstract

This study aims to investigate sustainability decision-making processes for ground operations in Indonesian airports utilizing Analytical Networking Process (ANP). Employing both qualitative and quantitative methodologies, data were gathered through interviews with key stakeholders, including ground handling personnel, airport authorities, and airline experts. Analysis was conducted using ANP facilitated by Super Decision tools, a mathematical theory aiding problem-solving. Ten respondents from ground handling, airport authorities, and airlines identified criteria for sustainability, including digitalization of aircraft, adoption of electric vehicles, implementation of robotic baggage systems, automation of operational processes, and enhancement of operational efficiency. Proposed alternative solutions encompass artificial intelligence tools, innovation initiatives, and data development strategies. These criteria and alternative solutions align with the International Air Transport Association (IATA) guidelines for sustainable ground operations and Indonesian governmental regulations outlined in No. 111 of the year 2022 concerning sustainable development goals.