Optimizing Organisational Performance: A Comprehensive Analysis of the Impact of Supply Chain Management Practices in Hospitality Sector of Saudi Arabia

Abstract

This study explores the crucial relationship between organizational performance and supply chain management strategies in Saudi Arabia's hotel industry. A thorough investigation was carried out, with 200 people in various hospitality-related roles serving as the sample, out of which 192 final responses were considered which were complete in all aspects. The research sought to clarify the complex relationships between supply chain management strategies and the overall performance of businesses in this fast-paced industry through surveys, interviews, and data analysis. The results definitely confirm how important supply chain management techniques are in influencing the corporate environment. The benefits of customer orientation, goal congruence, information sharing, technology integration, supplier management, logistics, transportation, inventory, and warehouse management were widely recognized by professionals in Saudi Arabia's hotel industry. The study shows that operational effectiveness, financial stability, and customer happiness are all positively impacted by a comprehensive and well-coordinated supply chain. The ramifications of this research are significant, particularly given the ongoing growth of the hospitality business in Saudi Arabia. A key factor in success is the strategic alignment of supply chain operations, which offers a road map for businesses looking to gain a competitive edge and experience long-term growth. This study not only adds significant knowledge to the literature but also provides practitioners with practical recommendations for improving their supply chain strategies for improved organizational performance in Saudi Arabia's rapidly developing hospitality sector.