The Leverage of the National Mental Revolution Movement to Accelerate the Transformation of Electronic-Based Government System in Indonesia

Abstract

The Indonesian government has started implementing e-government since 2003 with the hope of creating clean, effective, democratic and reliable government governance. However, efforts to implement e-government have not shown optimum results due to the digital divide in its application in government agencies, differences in understanding, limitations in technology, budget, human resources and leaders’ commitment. Since January 2001 to December 2023, we were analyzing government regulatory and policy documents related to e-government and the transformation of public services, implementation of regulations and policies as well as the results of the implementation of policies evaluation. We wanted to see the correlation between the generated regulations and policies and the evidence of changes that had occurred. The results of this study indicate that when the National Mental Revolution Movement program was rolled out in 2016, the process of accelerating the implementation of e-government as a whole was realized with one of its programs being Indonesia Serving. The acceleration of e-government development was realized with strong support, commitment and leadership in improving public services with the National Mental Revolution Movement in the era of President Joko Widodo's administration in the form of political, economic and administrative transformation.