Impact of Change Management in Employee’s Performance of Private Universities in Federal Capital Territory and Nasarawa State of Nigeria

Abstract

This study assesses the Impact of Change Management in Employee’s Performance of Private Universities in Federal Capital Territory and Nasarawa State of Nigeria. The specific objectives were to investigate the effects of technological advancements, leadership transitions, operational modifications, and environmental shifts, on employee satisfaction in private universities located in the Federal Capital Territory and Nasarawa State of Nigeria. This study adopted a descriptive research design to collect primary data from 338 academic staff and 345 non-academic staff. Data collected were analysed using both descriptive and inferential statistics. The results of the ordinary least squares (OLS) regression it was found that Change in Organisational Structure significantly influences employee satisfaction, highlighting the importance of organizational design in shaping employee contentment. Additionally, Leadership change emerged as a significant factor, underlining the impact of effective leadership transitions on employee morale and performance. Operational change was also identified as a key determinant, emphasizing the significance of streamlined operations in enhancing employee satisfaction. Moreover, the study highlighted the influence of environmental change on employee satisfaction, emphasizing the need for organizations to adapt to external shifts effectively. Furthermore, the research demonstrated a significant variation in the impact of change management on employee satisfaction between academic staff and non-academic staff, suggesting the necessity of tailored approaches for different roles within the university setting. Therefore, the study highlights the importance of change management in enhancing employee satisfaction in private universities in Nigeria. It highlights the role of technological advancements, leadership transitions, operational modifications, and environmental shifts. The research recommends tailored strategies for academic and non-academic staff, investing in leadership development, integrating advanced technologies, optimizing processes, and promoting adaptability for sustained satisfaction and organizational success.