Effectiveness of Human Resources Management Among Managers in Jordanian Educational Institutions: A Comprehensive Study

Abstract

This study aimed to assess the effectiveness of Human Resource Management (HRM) practices among managers in Jordanian educational institutions, focusing on their impact on employee performance and job satisfaction. Study Population: The study encompassed 55 managers across diverse departments and managerial levels within Jordanian educational institutions (JEI). Sampling Method: A stratified random sampling technique was utilized to ensure representative participation from various departments and managerial hierarchies, this method aimed to capture a comprehensive view of HRM practices within the university, the survey instrument was distributed employing both online and offline methods, online surveys were disseminated via email, while physical copies were distributed personally. The questionnaire included validated scales measuring HRM practices, employee performance, employing a mixed-method approach, this study integrated quantitative analysis using statistical tools like SPSS and PLS- SEM and qualitative insights from open-ended survey responses. Quantitative analysis focused on correlations, regression, and structural equation modeling to examine the relationships between HRM practices and employee outcomes. Results: The analysis revealed robust positive correlations between key HRM practices (Talent Acquisition, Performance Appraisal, Training & Development, and Leadership Support) and both employee performance and job satisfaction. Regression analysis affirmed the predictive role of these HRM practices in enhancing employee outcomes. Based on the findings, recommendations were proposed to enhance HRM effectiveness, including investing in managerial training programs, implementing transparent performance appraisal systems, focusing on strategic recruitment and talent acquisition, fostering strong leadership support, and adapting HRM strategies based on regular feedback. Conclusion: This study concludes that effective HRM practices significantly influence employee performance and job satisfaction at Jordanian educational institutions (JEI). The provided recommendations offer actionable strategies to elevate HRM effectiveness and contribute to a more engaged and productive workforce.