Social Support and Technostress of Faculty Members in a State University in Northern Luzon, Philippines

Abstract

This descriptive-correlational study investigates the relationship between social support and technostress among 260 University of Northern Philippines faculty members, aiming to propose an action plan for the institution.  Findings reveal a notable level of technostress experienced by UNP faculty, with factors like usefulness, reliability, presenteeism, and pace of change significantly impacting them, while complexity does not.  Despite a moderately high level of perceived social support derived from family, friends, and significant others, there is no significant correlation between received social support and technostress dimensions.  However, a weak negative relationship is observed between perceived social support and technostress.  The study concludes that while The Safe Space Project addresses technostress, the dynamic technological workplace underscores the necessity for a dedicated University Psychologist.  Such a professional can offer tailored guidance to faculty members, ensuring a comprehensive approach to mental health support in the digital age.