The Impact of Harnessing Total Quality Management Studies on the Performance of Smart Applications: A study in Public and Private Sectors in the UAE

Abstract

This study explores the complex environment of smart applications technology in the UAE's public and private sectors, looking into the complex interactions between technological adaptability and accessibility as well as the effects of Total Quality Management (TQM) studies presented by policies and regulations. Data was collected by a multistage sampling strategy, mixing probability and non-probability methods, using a cross-sectional research design. To ensure impartial item creation and adherence to best practices, a pretested questionnaire underwent extensive examination. Through the revelation of unexpected results, the research tests and expands upon the Technology Acceptance Model (TAM). There is a request for an enlarged TAM framework because there is no substantial correlation found between accessibility and the performance of smart applications. A negative link is resulted, unexpectedly, between technology adaptation and TQM adoption, underscoring the necessity of a cautious integration strategy. The report also emphasizes how important TQM policies and regulations are to the functioning of smart applications, supporting the need for a thorough TAM framework that takes in regulatory dynamics into consideration. Practical implications for stakeholders, quality policymakers, and institutions are presented by the findings, which highlight several adoption aspects beyond accessibility. This research adds a contribution on smart application performance and develops theoretical models for integrating technology in organizational settings. The rigorous design of the methodology highlights the integrity of the study and guarantees the validity of the insights obtained from the investigation.