An Exploration through the Delphi Method: Ranking Dimensions of Tourism Development

Abstract

Covid-19 is a global pandemic that significantly affects the decline in tourist visits, both domestically and internationally. In addition, tourism, being a pivotal sector fostering job creation and community well-being, has suffered from inactivity, leading to economic decline for many in the community. Therefore, this research aimed to address the crucial aspects that tourists considered when visiting attractions, from the perspective of tourism stakeholders consisting of lecturers, entrepreneurs, and tourists. A total of 30 respondents were selected, and deep interviews were conducted as the analysis method. The analysis results showed that the average group ratio fell within the range of 1.67 to 9.97. The dimensions deemed essential by stakeholders in determining crucial factors for tourism development included Tourist Attraction, Tourism Activities, Accessibility, Amenities, Ancillary, Society Participation, Tourist HR, Community, Traveller, and Business. Moreover, the analysis of Kendall yielded base of a critical value of and a p-value indicating the consistent calculations of experts. This research contributed to understanding the ranking of Tourism Development Dimensions based on a Delphi investigation conducted among stakeholders in the tourism industry.