The Impact of Organizational Agility in Improving Institutional Performance: The Moderating Role of Business Intelligence in Palestinian Higher Education Institutions

Abstract

This study sought to identify the impact of organizational agility in improving institutional performance through the modified role of business intelligence in Palestinian higher education institutions. The study's goals and questions were met by employing a descriptive and analytical technique. The study population consists of all workers in the Palestinian higher education institution, where the data was collected through a random sample of workers in the Palestinian Higher Education Institution, estimated at 250 male and female employees. The statistical package for the social sciences program was used to examine the data after obtaining it using the questionnaire (SPSS). The results indicate that there is a statistically significant effect at the level (α≤0.05) of organizational agility (Sensing agility, the agility of the decision-making process, the agility of the practiced application) in improving institutional performance in the presence of the moderating role of business intelligence in Palestinian higher education institution. The study recommended a periodic report on the performance of the leaders of Palestinian higher education institutions, highlighting strengths and weaknesses. This will help leaders develop and improve organizational performance. The control and accounting system will assist in achieving objectives, implementing plans and providing feedback on organizational resilience. In addition, a focus on information technology and its capabilities is crucial for organizational agility in Palestinian higher education institutions.”