Managerial Empowerment and Job Performance: An Empirical Study of Female Syrian Refugees in Jordan

Abstract

Empowering refugees and providing them with job opportunities in troubled labor markets is the biggest challenge. The current research aims to test the influence of managerial empowerment (structural empowerment and psychological empowerment) on the job performance of female Syrian refugees in Jordan. A purposive homogeneous non-probability sample of 961 female Syrian refugees working in Jordan was used, constituting a response ratio of 60.82%. Structural equation modelling (SEM) was applied as a statistical method to test hypotheses. The research found that structural empowerment and psychological empowerment positively influence job performance, with psychological empowerment having the highest influence.