Readiness Towards New Pandemics: The Role of HRM in Jordanian Private Hospitals

Abstract

This study aimed to identify the impact of Human Resources Management (HRM) functions on preparedness towards the COVID-19 pandemic in Jordanian private hospitals. The study used a descriptive-analytical approach through a questionnaire for a sample of (343) employees working in private hospitals in Jordan, the data was analyzed using the (SPSS) software, as well as descriptive and inferential statistics to test the hypotheses. The study came to show that the HRM functions have a statistically significant effect (α ≤ 0.05) on preparedness towards new pandemics with its dimensions (Preparedness of administrative; medical; nursing and technical staff) in Jordanian private hospitals. While training, and compensation as HRM functions have shown a statistically significant effect (α ≤ 0.05) on preparedness, the other three dimensions: planning, recruiting, and motivation have shown no statistically significant effect. Finally, the study presented a set of recommendations, in which the most important is that HRM should encourage their staff to participate in local and international conferences and workshops, to be prepared to deal with the pressures that may come along with new pandemics. It also recommended, redesigning the incentive system to increase employees' motivation according to the new circumstances. As well as developing hospital cadres' planning skills to cope with social, technological, and administrative challenges in private hospitals.