Crisis Management and Performance Policy

Abstract

This study examined the impact of crisis management on the performance policy of Jordanian public hospitals in Amman during the coronavirus pandemic. In this descriptive research, the targeted population was doctors at those hospitals, and the researcher collected data using a questionnaire that a representative random sample of 100 doctors completed. The results of the study revealed the positive impact of crisis management on hospital performance policy during the pandemic, indicating that crisis management represented a 40% change or variance in performance policy. Also, group work strategy positively impacted the performance policy, expressing 37% of that change or variance. There is a positive impact of group work strategy on the performance policy of Jordanian hospitals during the Corona pandemic at a public hospital in Amman. Moreover, crisis containment strategy at hospitals we studied positively impacted performance policy, and the result indicates that the crisis containment strategy produced a 10% change or variance. Finally, the reserve mobilization strategy positively impacted the hospitals’ performance policy, accounting for a 72% change or variance.