Intellectual Capital Management as a Strategy for Digital Transformation in Higher Education Institutions: The Case of King Khalid University, Saudi Arabia

Abstract

The study aims to review the effective role of intellectual capital management as a strategy in pro-moting the digital transformation process at King Khalid University from the point of view of the fac-ulty members and students. The study relied on the descriptive analytical approach to achieve this goal, and the survey list was used as a main tool for data collection, and it was distributed to a sam-ple of university faculty members. The statistical analysis program (spss) was used as an integrated statistical package to enter and process data and test hypotheses. The sample size of the study amounted to (120) individuals, The study seeks to answer the main question: What is the role of intel-lectual capital management in promoting the digital transformation of the educational system? And to clarify the relationship between the ability of faculty members to manage intellectual capital and the success of digital transformation in the educational process, The results of the study revealed a pos-itive relationship between intellectual capital and the promotion of the university’s digital transfor-mation in all its administrative and academic operations, And that faculty members have administra-tive and intellectual skills that help them to think scientifically to manage intellectual capital and guide students efficiently, This means that the university possesses academic competencies that help the success of digital transformation. The study showed that human capital enabled the university in a short period of time to succeed and to automate all its administrative and academic work, overcom-ing all obstacles facing the student and the teacher, The study recommended that the university should hold community partnerships to enhance intellectual and electronic capabilities and exchange knowledge and experiences.