The Effect of Using the Continuous Improvement Technique on the Performance of Banks: An Applied Study on the Middle East Bank

Abstract

In this study, the researcher sought to clarify and demonstrate the effect of using the continuous improvement technique according to the Japanese method in raising the efficiency and performance of banks and improving it by applying that to the Middle East Bank. For the purpose of standing on the procedures and policies followed that pertain to continuous improvement programs, and this was done by measuring the banking and investment performance indicators of the Middle East Bank according to the ratios specified by it, and the study problem was represented by the following question "The main question and the extent to which modern methods of continuous improvement technology are used in evaluating performance in Iraqi commercial banks", As for the most important conclusions reached by the study, the most important of them were: The process of evaluating performance evaluation procedures periodically affects the performance of banks listed in the Iraq Stock Exchange (Middle East Bank), The most important reason for the success of raising the level of performance is the presence of clear strategic mechanisms for the continuous improvement program to evaluate and evaluate performance in banks.