The Impact of Human Resources Training on Financial Technology on the Performance Quality of Islamic Banks in Jordan

Abstract

The study aimed to investigate the impact of human resources training in financial technology on performance quality. The research population was determined from employees in whole Jordanian Islamic banks, who number approximately 4094 employees, distributed among three banks according to the banks' list of the ASE.The sample of the study consisted of (400) respondents, (377) questionnaires were retrieved. The covariance-based structural equation modeling (CB-SEM) approach, supported by the AMOS software, was used .The results of the study showed that there is an effect of training human resources on financial technology on the quality of performance in Jordanian Islamic banks. The researcher recommends working on continuing the processes of developing the training stages so that they are commensurate with the scientific material of financial technology by the senior management. The use of specialized trainers in the field of financial technology and its programs to provide the necessary training courses for employees.