Conflict Management Skills And Leadership Effectiveness Of District Education Authorities In Punjab

Abstract

District Education Authorities were established to ensure quality education to the students in Punjab. The researcher tried to see the role of the authority regarding conflict management skills. The researcher developed a questionnaire to measure these two core conflict management skills namely arbitration & win-win approach and leadership effectiveness of the district education authority. Ninety Five Principals of government secondary schools marked the questionnaire. The received data was analyzed using linear regressions. It was revealed the arbitration is the best skill of leadership besides win-win approach to manage a conflict at workplace with bold personality and position power. The techniques will make the leadership more effective in administrative functions and staff personnel administration. Arbitration and win-win techniques jointly contributed eighty one percent to the variance of leadership effectiveness. Some doable recommendations were made based upon the findings of the study.