Evaluating The Influencing Supply Chain Management Practices Act On Organizational Performance. The Employee Job Satisfaction’s Mediating Impact

Abstract

The study examines influence of SCMP on OP, while simultaneously evaluating the mediating function of job satisfaction (JS). Using data from health sector, the research utilizes quantitative approach, employing survey data from 240 employees, using SPSS (Version 25) and Amos (Version 23), and Hayes Process macro for mediating variables. Findings reveal that SCMP significantly and positively influenced OP, highlighting the importance of effective SCM strategies in enhancing operational efficiency and competitive advantage. Furthermore, the study confirms that JS directly improves OP, emphasizing the critical role of employee satisfaction in achieving organizational goals. Notably, JS found partially mediating association between SCMP and OP, suggesting that positive effects of SCMP on OP are amplified when employees are[1] satisfied. This mediation underscores the necessity for organizations to integrate HR initiatives that foster job satisfaction with their SCM strategies. Practical implications include the recommendation for firms to adopt comprehensive SCM practices and to invest in creating a supportive work environment that enhances employee satisfaction. Future research should expand to other sectors and regions for broader validation. The study further enriches existing literature by clarifying complex relationship among SCMP, OP, and JS. Also, provides valuable insights for both researchers and practitioners.