Craquelures Of Care: Disruptions In Nursing Homes Between Policy And Resident Influence

Abstract

The conflict between resident influence and policy in nursing homes (NHs) is examined in this study. One specific NH presents a comparison between the concept of person-centered care, which is a major policy value, with the realities of everyday life. To collect data, the researchers used ethnographic techniques such as document reviews, interviews, and observation. According to their results, there is a discrepancy between regulation and reality, and people have little opportunity to change their daily schedules. Staff workload and a disjointed approach to activities are blamed for this. The metaphorical title, "craquelures," alludes to the fissures that emerge between the actual experience and the idealized policy.