Time Management And Organizational Skills For Medical Secretaries In A Fast-Paced Healthcare Environment: Review

Abstract

Diagnostic work is often attributed to the expertise of physicians, but the contributions of non-clinicians, such as secretaries, are generally overlooked. The secretaries play a significant role in diagnosing patients by efficiently managing their information in the collaborative computer systems. This research investigates the function of secretaries in the process of detecting cancer, with a special emphasis on their involvement in diagnostic tasks. The text outlines four crucial tasks performed by secretaries in order to diagnose patients: conducting examinations to ass[1]ess the patient's condition, evaluating clinical information, monitoring the patient's progress, and providing further information on the patient's treatment plan. We contend that the function of secretaries is situated at the convergence of clinical and administrative practices, extending beyond just assisting physicians and administrators with their tasks. Secretaries also perform tasks that are included under the fundamental notion of clinical job. We contend that the clinical aspect of the secretaries' job should be included into the design of collaborative technologies that aid in the diagnostic process.