Frist-Line Nurse Managers' Leadership Styles And Conflict Management Strategies At Hospital

Abstract

Background: Effective nurse leadership improves nurse wellbeing, advances patient care, and increases organizational success. A lack of adequate, supportive leadership significantly contributes too many nurses leaving the profession. Frist-line nurse managers (FLNMs) need to prioritize engagement and retention as significant focus areas to address the nursing shortage. Nowadays, hospitals are operating in a unsettled environment where organizations and institutions are searching for measures that will allow them to improve their performance and competitiveness. The achievement and stability of an organization depends on the ability of conflict recognition and the competency of leaders in managing conflict at workplaces Aim: Investigate relationship between leadership styles and conflict management strategies of FLNMs. Methods: [1]A descriptive cross sectional design was conducted at Hospital in Jeddah, KSA from January to May 2022. The total study sample composed of 90 FLNMs. Data was collected by using Multi factor Leadership Questionnaire (MLQ) and Rahim Organizational Conflict Inventory-II. Results: revealed that there was statistically significant correlation between integrating, obliging and compromising conflict strategies practice with three leadership styles (P<0.05).There was diversity of using three leadership styles among FLNMs sample based on different situations. The highest degree of opinion score related to practice of transformational leadership followed by laissez faire. Conclusion: The integrating strategy has the highly degree of practice followed by obliging. Encourage open discussion and effective communication policy, implementing educational program on conflict management strategies and leadership styles. Periodically conduct an organizational conflict assessment. Good understanding of the strengths and weaknesses of the nursing team members in order to improve relations and manage conflict successfully.