Evaluating Performance And Its Impact On The Quality Of Health Services From The Point Of View Of Health Cadres In The Government Health Sector In The Kingdom Of Saudi Arabia

Abstract

The study aimed to evaluate performance and its impact on the quality of health services from the point of view of health cadres in the government health sector in the Kingdom of Saudi Arabia, the study used the descriptive analytical approach, and the study sample consisted of (470) health cadres working in the government health sector in the Kingdom of S[1]audi Arabia, and the study used the questionnaire as a tool for data collection, and in light of the study's findings for a number of results, the most important of which Are The study members agree on the axis of the impact of performance evaluation on the quality of services in the government health sector in the Kingdom of Saudi Arabia from the point of view of employees working in the government health sector in the Kingdom of Saudi Arabia with an arithmetic average of (3.99), where the averages of their approval on the impact of performance evaluation on the quality of services in the government health sector in the Kingdom of Saudi Arabia from the point of view of employees working in the government health sector in the Kingdom of Saudi Arabia ranged between (4.14 to 3.86), which are averages that fall into the category The fifth and fourth categories of the five-scale that refer to (agree) on the study tool, which shows the homogeneity in the approval of the study members on the axis of the impact of performance evaluation on the quality of services in the government health sector in the Kingdom of Saudi Arabia from the point of view of employees working in the government health sector in the Kingdom of Saudi Arabia. In light of the findings, the study recommends raising the levels of personal care for patients by the hospital management through training and skills development. Increase interaction between medical staff, staff and patients by improving mutual understanding between both parties. Develop technical training programs to increase the skill of workers in completing work through merit, civility and credibility.